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How we collect, use, and protect your information on BizLo
Last Updated: January 1, 2026
At BizLo, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. We believe in transparency and want you to understand exactly what data we collect and why.
By using BizLo, you agree to the practices described in this policy. If you have questions or concerns, please contact us at privacy@bizlo.com.
When you create a BizLo account, we collect your name, email address, phone number, and password. For vendor accounts, we also collect business details, tax information, and bank account details for payment processing.
When you create a business listing, we collect information about your business including name, description, category, location, contact details, photos, and products/services offered.
We automatically collect information about how you use BizLo, including pages visited, features used, time spent on the platform, and device information (browser type, IP address, operating system).
When you make or receive payments through BizLo, we collect transaction details including amount, date, payment method, and order information.
We use your information to operate and maintain the BizLo platform, process transactions, provide customer support, and improve our services.
We send you service-related emails including account notifications, order updates, and important platform announcements. You can opt out of marketing communications.
We use your business information to help customers discover and connect with local businesses in their area.
We analyze usage patterns to understand how people use BizLo, identify issues, and improve the platform experience.
Business listings you create are publicly visible to help customers find your services. This includes business name, description, location, contact details, and product listings.
We share data with trusted service providers who help us operate BizLo, including payment processors, hosting services, and analytics providers. These partners are contractually required to protect your data.
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
If BizLo is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
We implement industry-standard security measures to protect your data including encryption, secure servers, and regular security audits. However, no system is completely secure.
Your password is encrypted and we never store it in plain text. We recommend using strong, unique passwords and enabling two-factor authentication.
Payment information is processed through secure, PCI-compliant payment gateways. We do not store full credit card numbers on our servers.
You can access and update your account information and business listings at any time through your dashboard.
You can request deletion of your account and associated data by contacting us. Some information may be retained for legal or operational purposes.
You can opt out of marketing emails using the unsubscribe link in any email or by updating your notification preferences.
You can request a copy of your data in a machine-readable format by contacting our support team.
We use cookies necessary for the platform to function, including authentication and security cookies.
We use analytics cookies to understand how people use BizLo and improve the user experience. You can disable these through your browser settings.
Some features may use third-party services (like Google Maps) that set their own cookies. Please review their privacy policies.
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal, regulatory, or operational purposes.
Transaction records and business information may be retained for up to 7 years to comply with Indian tax and financial regulations.
BizLo is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
BizLo primarily operates in India and stores data on servers located in India. If you access BizLo from outside India, your information may be transferred to and processed in India. By using BizLo, you consent to this transfer and processing.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on the platform.
We encourage you to review this policy periodically. Your continued use of BizLo after changes are posted constitutes acceptance of the updated policy.
This privacy policy is provided for informational purposes and represents BizLo's current data practices. While we strive to protect your data, no system is completely secure. We are not legal experts and this policy should not be considered legal advice. For specific concerns about data protection, please consult a legal professional.
If you have questions, concerns, or requests regarding your privacy or this policy, we're here to help.